07-01-2023 12:17 PM
Model: X1603ZA-MB119
OS: Windows Server 2022 Standard 64-bit 10.0.20348
BIOS: X1603ZA.303 (was updated before OS installation)
TouchPad works fine in BIOS and passes all tests available there. But in Windows driver cannot be installed.
Device Manager shows unknown device (see attached screenshot) with hardware id ACPI\VEN_ASUE&DEV_1211 or ACPI\ASUE1211.
Driver seems to look for HID\ASUE1211&Col02.
Found a problem looking similar - was solved by installing a driver for another device (which I don't have).
I've tried reinstalling drivers and updating drivers.
Any ideas would be appreciated
Solved! Go to Solution.
08-21-2023 12:25 AM