Vivobook 15 X513 (X513EAN.302) Throttling 23%

[FelipeM]

Hello! 
I bought a new ASUS Vivobook 15 X513 at January 13, 2023.
On cinebench Benchmark, AIDA64 stability test and even on day use the notebook is Throttling a lot. ASUS support in Brazil do not know how to fix it. Throttling means that the notebook is loosing CPU power because it's too hot. 

[Falcon_ASUS]

@FelipeM 
May I ask what kind of problems you have encountered in actual use? 

[FelipeM]

Hi @Falcon_ASUS ! 
I tested in AIDA64 because of some day use issues.
I bought a machine that ASUS promise 40% more than others with the same processor and it's delivering 23% less it can. 23% is almost 1/4 less full power. I payed more for a merchandise of 40% more power (again). 
Using this notebook for compile a video bring me more time to compile. Play some light games (Iris Xe is there for that) give me some slow down and Stuttering without getting 100% of the GPU or CPU, thanks for the Throttling. There is more problems, but the fact is: Asus is delivering something different from its advertise.
By the way I'm 44 years old and work with IT since 14 years old.  

[Falcon_ASUS]

@FelipeM 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

[ZenBot]

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