03-04-2023 07:39 AM
This model has 12GB total RAM, but I'm confused as to the configuration. What is the size of the onboard RAM? Is it 8 onboard and 4 in the slot? or 4 onboard and 8 in the slot? Can this model be upgraded to 16 GB or higher? Would upgrading affect warranty status?
03-05-2023 09:36 PM
I think I need your laptop serial number, so that I can confirm the specifications for you.
I have sent you a message, please check.
03-09-2023 07:39 AM - last edited on 03-09-2023 10:45 PM by Falcon_ASUS
Here's the serial number: N3N0CV23F******
03-09-2023 10:49 PM
S5402ZA already has one onboard memory , and there is only one memory slot.
Regarding this memory slot, you can insert a 8GB DDR4(3200MHz) memory to use.
03-10-2023 07:38 AM
What is the size of the onboard memory?