Splendid and True2Life is missing in 'My ASUS'

[ssshahriar17]

System: Windows 10
Battery or AC: AC
Description: Splendid and true2life missing
Model: vivobook s15 s531fl
Frequency of Occurrence: Always
Reset OS: No
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/202003/07/134108sfwfwlw7qokkhy8g.png

I've bought ASUS VivoBook S15 S531FL today which has genuine windows 10 home included. At first "My ASUS" app wasn't installed here. I've installed it from windows store. But the Splendid, True2Life, Fan controlling app was missing in 'My ASUS'. Then I've downloaded the splendid app from win store and when I'm opening this, it is showing ''Splendid doesn't support the current display setting''. But the splendid is still missing in "My ASUS" though I've downloaded it! What should I do now to solve this problem?

[Blake_ASUS]

Hello quentinverbregue,
Which model do you have?
Thank you.

[KRISHNA3183]

i had ux534ftc model
splendid and tru2life muissing after OS reset

[elliott_barker]

i have the same issue could you please assist me no true2life or splendid