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Software issues

Dharani05
Star I

Hi this is dharani I bought a asus vivobook 15 pro laptop from flipkart but unfortunately this laptop could not work perfectly so I put a replacement call on flipkart

The issue is when I switch on the laptop the screen is on and loading then suddenly off then this process is repeated again and again..

2 REPLIES 2

norti
Star I

Enable 120Hz (if it's an OLED model) or revert back to AMD Software Adrenalin GPU driver v23.11.1.

The screen is flickering because the latest 23.12.1 version is buggy.

Falcon_ASUS
Moderator
Moderator

@Dharani05
According to your description, it is recommended to communicate with the purchasing dealer to confirm whether a return or exchange is possible. Sorry for any inconvenience it may be caused.