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Software issues

Dharani05
Star I

Hi this is dharani I bought a asus vivobook 15 pro laptop from flipkart but unfortunately this laptop could not work perfectly so I put a replacement call on flipkart

The issue is when I switch on the laptop the screen is on and loading then suddenly off then this process is repeated again and again..

2 REPLIES 2

norti
Star II

Enable 120Hz (if it's an OLED model) or revert back to AMD Software Adrenalin GPU driver v23.11.1.

The screen is flickering because the latest 23.12.1 version is buggy.

Falcon_ASUS
Moderator
Moderator

@Dharani05
According to your description, it is recommended to communicate with the purchasing dealer to confirm whether a return or exchange is possible. Sorry for any inconvenience it may be caused.