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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

nnikonomov
Star I
Hi, having the exact same issue with my ROG Strix G733ZX.

Falcon_ASUS
Moderator
Moderator
nnikonomov

Hi, having the exact same issue with my ROG Strix G733ZX.


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@nnikonomov
I have sent you a message, please check.
Thank you.

I am also having same issue can u help

Marius_IB
Star I
I’m having the same issue.
product-registration-failed.jpg

Falcon_ASUS
Moderator
Moderator
tysonjosethomas

I am also having same issue can u help


View post
Marius IB

I’m having the same issue.

product-registration-failed.jpg


View post
@tysonjosethomas , @Marius IB
I have sent you a message, please check.
Thank you.