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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

Falcon_ASUS
Moderator
Moderator
krizto

Same issue here


View post
@krizto
I have sent you a message, please check.
Thank you.

Samin
Star I
I'm facing the same issue, recently bought my G14 from Best Buy.

Falcon_ASUS
Moderator
Moderator
Samin

I'm facing the same issue, recently bought my G14 from Best Buy.


View post
@Samin
I have sent you a message, please check.
Thank you.

Pukhraj10
Star I

Hi, I'm also facing the same issue, please help

flixzy
Star I

I am also facing the same issue.

Please help. Thank you