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Product Registration Failed: Product is already registered

System: ASUS laptop
Battery or AC: both
Model: TUF A15 (2022)
Frequency of occurrence: Product Registration Failed: Product is already registered
Reset OS: WINDOWS 11
Screenshot or video:
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Detailed description:I recently bought an unsealed ASUS TUF A15 from a retailer. It seems like the previous owner already registered the laptop. I would like to change it to my account.
screenshot-2022-07-27-212332.png

65 REPLIES 65

DaveJ
Star I
I have bought a brand new unsealed Asus Vivobook (M1503QA) and tried to register it with ASUS for warranty. However, it says the serial number is already registered. How do I register for warranty and does this mean the laptop has been returned and is refurbished?

Falcon_ASUS
Moderator
Moderator
DaveJ

I have bought a brand new unsealed Asus Vivobook (M1503QA) and tried to register it with ASUS for warranty. However, it says the serial number is already registered. How do I register for warranty and does this mean the laptop has been returned and is refurbished?


View post
@DaveJ
I have sent you a message, please check.
Thank you.

ssk21
Star I
I registered my New Laptop with wrong email-id and Now I am trying to register it with my email-ID , it says the serial number is already registered. How do I register this product with my email-ID ?

capture-png.png
I have the same problem

nicozengraph
Star I
Hello, I have same issue here, can't register my zenfone 7 pro just bought today, or says already register.
Thank you in avance for your help.