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NOT TURNING ON

RichmanAhamed
Star I

HELLO! 

I'M AN X509J USER (core i5 10th gen). MY LAPTOP IS KEEP TURNING OFF. WHILE CHARGING IT'S AUTOMATICALLY BOOTING IT SELF AND AFTER A FEW SECONDS IT AUTOMATICALLY TURNING OFF.

PLEASE SUGGEST ME WHAT SHOULD I DO?

 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@RichmanAhamed 
Based on the described situation, the issue may be caused by battery aging or malfunction.
We recommend referring to the following FAQ and using MyASUS to perform a battery check.
MyASUS - System Diagnosis

Sorry for any inconvenience it may be caused.