MY WIFI ADAPTER IS MISSING IN DEVICE MANAGEMENT AND I CANT CONNECT TO WIFI

[michaelrentoy]

My wifi is always missing when I turn on my laptop even though I restart it several times. I also did the network restart but nothing happen. When I open the device manager, the Qualcomm Atheros QCA9377 is missing. And when my wifi is okay, after a few minutes my laptop's screen freeze and need to force restart. My BIOS is updated and my WIFI Driver. Can anyone help me? What should I do?

[Blake_ASUS]

Hello Michael,
Which laptop model do you have?
Please kindly send your device to service center.
Thank you.

[michaelrentoy]

Blake_ASUS

Hello Michael,

Which laptop model do you have?

Please kindly send your device to service center.

Thank you.

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Asus Notebook X542UQ-DM232T
Can I fix this or I really need to take this device to the service center? Because my warranty is over.

[Blake_ASUS]

Hello Michael,
It's very likely a hardware issue.
Sorry about that.

[michaelrentoy]

Blake_ASUS

Hello Michael,

It's very likely a hardware issue.

Sorry about that.

View post

Awww, thank youu.