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My laptop suddenly turn itself off (asus vivobook pro15)

coter
Star I

Hi, idk why but while i was playing sims4 it shut itself. And then started to make a sound where the keyboard is, a very weak beep starts to sound (like piiiiiiiiiii). And i asked ChatGPT which told me to restart it which helped but it keeps turning itself off. Idk what to do. This already happened to me and i send it to repair it, but the problem still seems to happen. Do I have to take it to repair, like it is serious?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@coter 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.