11-09-2020 01:17 PM - last edited on 01-16-2024 12:30 AM by ZenBot
Quarter
System: Windows 10
Battery or AC: AC
Description: Grey lines and green flicker on webcam when using AC power
Model: UX533FD
Frequency of Occurrence: Always
Reset OS: No
Last edited by Quarter on 2019/12/9 09:37
As described above, the webcam image has grey lines and occasional green flickers. This only occurs when AC power is plugged in, everything works perfectly when using battery. I have removed and re-installed drivers with no success.
This is a brand new laptop that I removed from the box yesterday.
I see that there are two other questions with the same issue, but no answer has been provided. Is this a hardware issue and do I need to return my laptop or is there a software fix?
Grey lines and green flicker on webcam when using AC power
11-09-2020 05:59 PM
11-13-2020 08:49 PM
11-15-2020 05:44 PM
princeari92Hello princeari92,@Blake_ASUS I am facing exactly same issue. My model is S430FA EB039T.
Kindly PM me the latest BIOS for the same.
Is it safe to update BIOS?
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11-16-2020 08:56 PM
Blake_ASUSThanks @Blake_ASUShttps://zentalk.asus.com/en/discussion/comment/132830#Comment_132830
Hello princeari92,
BIOS send in PM.
Please kindly check.
Thank you.
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