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change mother board and delet data vivobook

leejaehwan
Star I

l live i n vietnam hanoi and use vivobook M3410Q model. i haf problem and keep it A/A center. they just delet my all data. Before do this. they did ask me. justcpricess it i lost my all data for work. what can i do to recover my data ?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@leejaehwan 
Before the repair, the service engineer will inquire whether the user wishes to keep their data.
If you do agree not to retain the data, the service engineer will proceed to delete it, and the data cannot be recovered.
We apologize for any inconvenience this may cause. Thank you for your understanding.