System: Windows 10
Battery or AC: Battery & AC
Model: TP412FAC-EC379T
Frequency of occurrence: every time i try to connect
Reset OS:
Screenshot or video:
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Detailed description：I had just purchased a Phillips Brilliance 241B monitor and the only way i seem to connect to it is via HDMI. I've tried to connect directly into the laptop with the USB-C cord supplied with the monitor, I've tried to connect via the docking station using the DisplayPort cable and nothing seems to work except when i connect using the HDMI cable.
