08-05-2023 09:53 AM - edited 08-05-2023 09:55 AM
Hi, i have my laptop ASUS Vivobook S14 (S406U) in 2018 and i still use it until now. i usually use my laptop everyday and using internet. unfortunately, i think my battery life is almost over because every time i used my laptop, my 100% battery only hold just maybe 15-20min and every time i charged my laptop it always said just take only 3-5 minute until full charge, and it will die again so fast just like that. i wonder i must change my battery to a new one? or somebody have a solution for my laptop please? thank you
08-06-2023 05:36 PM
@giselajs
Indeed, based on your situation description, it seems that the issue is caused by battery aging. You may consider replacing the battery with a new one for continued use.
You can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Thank you.