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asus vivobook s 14x oled - solar silver laptop but no numpad appears on touchpad

Star II
System: windows 11
Battery or AC: both
Model: s5402
Frequency of occurrence: all the time
Reset OS:
Screenshot or video:
Detailed description:
I got this laptop yesterday in the solar silver color just for that numpad and it does not appear on my touchpd , i should see 2 icosn on top right and left touchpad but i dont have them.
system is updated + intel updates + asus ones.
what am i missing ?
need your help . thank!

Star II

I actually have the same exact problem. I just bought a brand new Asus Vivobook S 14x OLED from Newegg and one of my main reasons for buying was the NumPad on the touchpad. I was really disappointed to see that it didn't have it. Does the feature vary by model? Because it doesn't say anything about that neither on the Asus website nor Newegg.

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Which color did you buy the laptop? Solar silver?