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Asus vivobook 15 K513EA display turns off when unplug from charger

D4rkn37
Star II
Hi. i tried 3 times install windows 10 and 11 same problem. sometimes when i unplug laptop from charger display turns off but laptop is on and working i checked it with teamviewer
also tried download latest display drivers from asus website
3 REPLIES 3

Falcon_ASUS
Moderator
Moderator
D4rkn37

Hi. i tried 3 times install windows 10 and 11 same problem. sometimes when i unplug laptop from charger display turns off but laptop is on and working i checked it with teamviewer

also tried download latest display drivers from asus website


Asus vivobook 15 K513EA display turns off when unplug from charger
@D4rkn37
If the same situation occurs in different operating systems,  according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

D4rkn37
Star II
Falcon_ASUS

https://zentalk.asus.com/en/discussion/61025/asus-vivobook-15-k513ea-display-turns-off-when-unplug-f...

@D4rkn37

If the same situation occurs in different operating systems,  according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 


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thanks, any other options? maybe its occurs of some windows updates bugged or drivers?

ASUS_Bot
Rising Star II
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