05-31-2022 03:44 PM
05-31-2022 10:52 PM
D4rkn37@D4rkn37Hi. i tried 3 times install windows 10 and 11 same problem. sometimes when i unplug laptop from charger display turns off but laptop is on and working i checked it with teamviewer
also tried download latest display drivers from asus website
Asus vivobook 15 K513EA display turns off when unplug from charger
06-01-2022 02:38 AM
Falcon_ASUSthanks, any other options? maybe its occurs of some windows updates bugged or drivers?If the same situation occurs in different operating systems, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.
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07-03-2022 11:31 AM