01-02-2024 07:12 AM
Hello, I purchase #asus vivobook 16x i5 12450H , 16gb ram , RTX 2050, 512gb ssd, 120hz refresh rate on 24-12-2023
First day it giving 4-5 hrs but after one to two days its giving 3 hrs and now 2.5 hrs.
I already check all background apps . no background app running , 1 time reset the laptop but issue is not resolving.
01-08-2024 04:32 PM
@sanjaysuthar
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.
01-10-2024 07:34 PM
@sanjaysuthar
After confirmation by the technical unit, your laptop's hardware specifications include the use of an I5-12450H processor, RTX2050 graphics card, and a 2560*1600 screen. Based on usage data, the battery consumption appears to be within normal conditions. We also recommend referring to the following FAQ for power-saving settings.
[Notebook] Troubleshooting - Short Battery Life (Rapid Battery Drain)
Thank you.