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asus creator series vivobook 16x 2023 battery backup issue

sanjaysuthar
Star II

Hello, I purchase #asus vivobook 16x i5 12450H , 16gb ram , RTX 2050, 512gb ssd,  120hz refresh rate  on 24-12-2023

First day it giving 4-5 hrs but after one to two days its giving 3 hrs and now 2.5 hrs.

I already check all background apps . no background app running , 1 time reset the laptop but issue is not resolving.

 

6 REPLIES 6

@sanjaysuthar
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.

@sanjaysuthar 
After confirmation by the technical unit, your laptop's hardware specifications include the use of an I5-12450H processor, RTX2050 graphics card, and a 2560*1600 screen. Based on usage data, the battery consumption appears to be within normal conditions. We also recommend referring to the following FAQ for power-saving settings. 
[Notebook] Troubleshooting - Short Battery Life (Rapid Battery Drain)
Thank you.