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As us Vivobook 16 X OLED Dial Agent preventing shutdown

moby
Star II
System: win 11
Battery or AC: Both
Model: VivoBook 16X OLED
Frequency of occurrence: All the time upon shutdown
Reset OS: yes
Screenshot or video:
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Detailed description:upon trying to shut the laptop down I always get this message “Asus Dial Agent preventing Shutdown”
I tried factory reset which reinstalled the Win 11 OS, but it did not help.
kindly suggest solutions. Thanks!
18 REPLIES 18

RageSpawn
Star I
Can confirm this issue. My machine is fully updated and I'm still having the issue. Hope the November fix resolves this issue!

Mc_Roldan
Star I
Me sucede lo mismo en mi computador es un Vivobook Pro 16X OLED N7600.

Falcon_ASUS
Moderator
Moderator
Mc Roldan

Me sucede lo mismo en mi computador es un Vivobook Pro 16X OLED N7600.


View post
We expect to release a new version of the update in early November, which can be updated through ProArt Update and MyASUS. Sorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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