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Ac adapter stopped working randomly

Battery or AC: A17-180P1A
Model: GL703GM Notebook PC
Frequency of occurrence: started today
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Detailed description: I've had my pc on for 3 days cause I had it downloading something on my really slow internet. then I decided to turn it off at around 7am today then at around 5-6pm today the ac adapter wouldn't charge the laptop at all. Something i noticed before I turned it off at 7am was that the battery was at 95% while plugged which made me think it was discharging but even now the adapter won't work and my pc is completely dead. I did everything I could on it and I even disassembled the pc to check the battery and the battery was fine so I'm completely stumped on what to do. I've unplugged the adapter from the pc and the wall to see if it was just discharging and I'm wondering if I should just get a new ac adapter
6 REPLIES 6

I've also had the pc for like 4-5 years

RAJU_MSC_MATHEM
Zen Master I
Fronco Mcbonco

I've also had the pc for like 4-5 years


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I suspect the AC adapter is damaged or the power cable is damaged.

RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/211473#Comment_211473

I suspect the AC adapter is damaged or the power cable is damaged.


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There's no damages to the cord or the adapter itself

RAJU_MSC_MATHEM
Zen Master I
Fronco Mcbonco

https://zentalk.asus.com/en/discussion/comment/211478#Comment_211478

There's no damages to the cord or the adapter itself


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Then take your laptop and charger to the nearest Asus service center to test both items.