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Error: Camera is not ready. Please try again later.

natesc0tt
Star III

Asus Snapdragon Insiders phone
latest Android 11, firmware: 18.1055.2307.269
Not rooted
Issue: The camera stops working...
"ERROR: Camera is not ready. Please try again later."
Fails all camera/flashlight SMMI tests
Does not work in safe mode.
Cleared cache/storage/permissions.
Factory Reset.
Camera still dead. Probably the same hardware failure they supposedly fixed when I sent back for repair in July. Only 90 days warranty on that service repair so I'm SOL. $1500 for a piece of junk that was made to show off Qualcomm Snapdragon Quality/Performance/Specs/Features. Probably should have gone with another partner besides ASUS. They should have worked with Motorola instead.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@natesc0tt
If you have tried restoring the system but the issue persists, it may be caused by a hardware malfunction.
I would suggest you bring back your device to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.