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Need help new update V35.1210.1420.103

CoolZone
Star I

 

 

After updating my phone a few weeks ago, the front camera stopped working.

I’ve tried restarting the phone multiple times and even performed a factory reset, but neither helped. I’ve also read that other users with the same issue suggested cleaning the storage and cache, which I tried, but it didn’t work either.

I even removed the SIM card and restarted the phone, hoping that might fix the problem, but still no luck. Does anyone know of a way to downgrade the software or any other solution to get the camera working again?

2 REPLIES 2

AlexH
Rising Star II

I don't have a issues with the camera ,maybe there's a hardware issue

AlexH
Rising Star II

Or try the hard reset

Trun off your phone then press the volume button and the power button together.(I forgot if it was volume up or down..) and the screen will appear then do the wipe all data