VoLTE

[ZT-24e7d75a]

Hello,
I know this topic has been discussed before, but no proper solution has been offered. In the USA, the 3 major carriers are Verizon, ATT, and TMobile. In 2020, Verizon is shutting down 3g (CDMA) and ATT is starting to shut their 3G down as well. TMobile appears to be retaining some of their 3G infrastructure, but will be limiting available bandwidth as well as ceasing to expand the 3G network further.

With this said, TMobile allows for unlocked phones (Pixel, Nubia Red Magic) to function with VoLTE, thus the carrier appears to be working with manufacturers. ATT and Verizon want all their new activations to be on LTE as their networks are shutting down.

This $900 phone (ROG 2) will no longer function as a phone in the USA without VoLTE very shortly. I understand WiFi calling and certain bands are difficult to obtain, but without VoLTE on any carrier, this phone simply will not work. This is extremely worrying for customers who may not realize the importance of VoLTE and find themselves unable to make calls.
I know it is a 2 way street, but there has to be a way to get VoLTE working atleast on TMobile. XDA, Reddit, and this forum have numerous individuals requesting this necessary feature. Sales are most definitely hurting because of the lack of VoLTE.

Please allow the community to continue to use the phone by getting the proper certs in place. I feel if we are willing to support your brand new $900 phone, we should in the very least get basic voice functionality.

Thank you for your time,
Edward

[sawankumar2012]

waynewarrior78@gmail.com

Hello,

I know this topic has been discussed before, but no proper solution has been offered. In the USA, the 3 major carriers are Verizon, ATT, and TMobile. In 2020, Verizon is shutting down 3g (CDMA) and ATT is starting to shut their 3G down as well. TMobile appears to be retaining some of their 3G infrastructure, but will be limiting available bandwidth as well as ceasing to expand the 3G network further.

With this said, TMobile allows for unlocked phones (Pixel, Nubia Red Magic) to function with VoLTE, thus the carrier appears to be working with manufacturers. ATT and Verizon want all their new activations to be on LTE as their networks are shutting down.

This $900 phone (ROG 2) will no longer function as a phone in the USA without VoLTE very shortly. I understand WiFi calling and certain bands are difficult to obtain, but without VoLTE on any carrier, this phone simply will not work. This is extremely worrying for customers who may not realize the importance of VoLTE and find themselves unable to make calls.

I know it is a 2 way street, but there has to be a way to get VoLTE working atleast on TMobile. XDA, Reddit, and this forum have numerous individuals requesting this necessary feature. Sales are most definitely hurting because of the lack of VoLTE.

Please allow the community to continue to use the phone by getting the proper certs in place. I feel if we are willing to support your brand new $900 phone, we should in the very least get basic voice functionality.

Thank you for your time,

Edward

VoLTE

Eagerly waiting for this feature in #India too

[Android]

I am actually very close to buying the ROG Phone II but I am waiting it out a bit to see if anything plays out (and also for a black friday sale). I am honestly afraid of investing on a $900 phone only for it to last me less than two years because it becomes incompatible with U.S. carriers.
If Google Pixel 4 had a headphone jack then that would have been my choice but it didn't happen. Now I'm trying to see if Razer has anything good to offer this year. But if ASUS manages to enable VoLTE on T-Mobile then the ROG Phone II will be what I purchase.

[LP_ASUS]

This topic has been discussed before. A longer thread is here https://zentalk.asus.com/en/discussion/comment/19879#Comment_19879.
To answer your post, we are aware that this is a frequently requested feature. I can't comment on any future plans, but we hear you.

[ZT-24e7d75a]

Thank you for the response.
With all due respect, future plans does not make myself nor any other potential customer less worried about purchasing a $900 smart phone that may not make voice calls in the US.
I don't mean to be rude or disrespectful, but as a future customer, I deserve a little more help. An official statement regarding this issue would be great start. This is not a feature that is wanted, rather needed for basic phone operations.
Again, not trying to be rude, but at under $500 Nubia Red Magic 3S supports VoLTE with very similar specs. I much rather buy from ASUS, but it seems like this issue is not being resolved.

Thank you again.
Edward.