Screen Ghosting

[Anilkumar]

Please tell us some basic information before asking for help:
Model Name:ROG2
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Today I updated the android from A9 to A10 today I have facing issue of screen Ghosting after full day of usage that is so irritating and after restarting of phone that is solved please take care of this issue.

[ronald1985]

The only thing I can think of (and also did a search to see if it is possible) is static charge on screen. Restarts fixes this temporily because it resets the screen touches as you havent touched it.

[Anilkumar]

Pmmax

Hi @Anilkumar,

The same problem happened to me, ghost touch, and just like you if I reboot the phone the problem is solved, so I also think this is a software issue. I created a post some days ago and another user confirmed my experience.

I was able to find a very specific way to force the problem to happens, which is browsing an specific URL using Chrome or Brave. I left an step by step to reproduce in my post, I leave a link here.

@Gustav_ASUS tried to reproduce my case and he could not, so he asked to me to install a trace program and send the logs to Asus. But in my case I'm not willing to do that because of the sensitive data that I have in the phone, but maybe you can do it, if you confirm the issue you have is exactly like mine.

In any case I solved my issue by switching to Firefox for browsing (I'm using Firefox Nightly).

Best regards,

Pablo

https://zentalk.asus.com/en/discussion/38650/ghost-touch-after-browsing-specific-urls-with-chrome-or...

View post

Ohk Thanks Pablo I will make log for that when I will face this issue .

[ronald1985]

You can try going into Safe Mode and see if the issue occurs there. If it doesnt face the issue, it is most likely software that was installed from A9. I would also try factory reset and see if the issue occurs without installing any apps.

[Gustav_ASUS]

@Anilkumar Let me send you instructions via PM on how to capture a log.

[Anilkumar]

Gustav_ASUS

@Anilkumar Let me send you instructions via PM on how to capture a log.

View post

Sry Now I came back to A9 because of battery life issue also. In A9 I am not facing single issue.