RPG 2 : Phone restarts automatically

[iNuuuB]

ROG 2 :Phones restarts automatically whole playing PUBGM , its freezes and restarts and also heats up too much.
I even took 3Dmark test , it says "your device is too powerfull for this test ( SLING SHOT EXTREME )"...and did not shutdown while taking this test....so i dont think mine is hardware issue...but still phone shuts down every now and then...only while playing pubg.
Done factory reset , run the phone is safe mode also , removed pubg from armoury crate also....still the same issue.
PLEASE HELP ME. IM TOO FRUSTRATED RIGHT NOW as my warranty is also about to get over. 😞

[iNuuuB]

@ronald1985 it goes till 42 C ...always ...no matter how the weather is !!.
Because i play pubg in 90 fps.
When i play 60 fps it stays inbetween 38 - 39 or max 40.
And Normal temperature is 33 - 35 C ...if im not playing anything and just using it for general purpose.

[ronald1985]

iNuuuB

@ronald1985 it goes till 42 C ...always ...no matter how the weather is !!.

Because i play pubg in 90 fps.

When i play 60 fps it stays inbetween 38 - 39 or max 40.

And Normal temperature is 33 - 35 C ...if im not playing anything and just using it for general purpose.

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Yep, that seems fine. Mine is fine going to 54 degrees and then I let it cool off. This is around 26 degrees room temperature.

[ronald1985]

ronald1985

https://zentalk.asus.com/en/discussion/comment/174957#Comment_174957

Yep, that seems fine. Mine is fine going to 54 degrees and then I let it cool off. This is around 26 degrees room temperature.

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By the way, I take it you have the latest firmware?

[iNuuuB]

@ronald1985 yes , it has the latest firmware.

[ARP_ASUS]

Hi iNuuuB,
Phone Auto restart or shutdown is a known issue on ROG Phone 2. Please check DM and share details