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ROG PHONE II Screen blackout

sauravshanbhogu
Rising Star II
Screen automatically turns black with no display but the screen still appears to be kinda responsive (can still hear some device sounds and phone does not switch off) when gaming without charger conncted / basic web browsing with charger on. i.e when the phone heats. Having this issue only after new update. Fix this ASAP.
28 REPLIES 28

sauravshanbhogu
Rising Star II
@Anders_ASUS do you guys have any plans to fix this major issue? Or are you going to simply ignore all the similar complaints on this forum??

Gustav_ASUS
Community Legend III
It would be helpful if you could send us a device log for this, I've sent you a PM with instructions.

sauravshanbhogu
Rising Star II
Gustav_ASUS

It would be helpful if you could send us a device log for this, I've sent you a PM with instructions.


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Much thanks for the reply. I would like to add that it started right after the latest A10 update. 2nd day of update to be more precise