Rog phone 2 switching off while gaming and ghost touch issue
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05-25-2020 05:15 AM - last edited on 01-16-2024 01:10 AM by ZenBot
Since just these couple of weeks I've started facing these issues and has increased after the recent update. Touch issue is completely random but powering off I've only noticed while gaming, mostly pubg, it started with game crashing and screen black out but now the phone just powers off after a big lag or beeping sound sometimes. So far I've done factory reset but no luck.
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05-25-2020 09:07 AM
Same Black Screen issue for me also while Playing PUBG Mobile please fix the issue
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05-25-2020 04:46 PM
Ghost touch is always hardware problem. I suggest you take your phone to a Asus repair for them to take a look. If your phone is under warranty, this kind of repair must not be charged.
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05-26-2020 12:41 AM
@vikrantsharma980 @kirankumar17897 We're investigating this issue and would like to get device logs from you. I've sent you both a PM, envelope icon in the top right corner.
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05-29-2020 12:06 AM
Gustav_ASUSAny updates Mr.gustav because you are not fixing neither addressing the issues??@vikrantsharma980 @kirankumar17897 We're investigating this issue and would like to get device logs from you. I've sent you both a PM, envelope icon in the top right corner.
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