Rog phone 2 switching off while gaming and ghost touch issue

[vikrantsharma98]

Since just these couple of weeks I've started facing these issues and has increased after the recent update. Touch issue is completely random but powering off I've only noticed while gaming, mostly pubg, it started with game crashing and screen black out but now the phone just powers off after a big lag or beeping sound sometimes. So far I've done factory reset but no luck.

[kirankumar17897]

Same Black Screen issue for me also while Playing PUBG Mobile please fix the issue

[gsanchez]

Ghost touch is always hardware problem. I suggest you take your phone to a Asus repair for them to take a look. If your phone is under warranty, this kind of repair must not be charged.

[Gustav_ASUS]

@vikrantsharma980 @kirankumar17897 We're investigating this issue and would like to get device logs from you. I've sent you both a PM, envelope icon in the top right corner.

[sauravshanbhogu]

Gustav_ASUS

@vikrantsharma980 @kirankumar17897 We're investigating this issue and would like to get device logs from you. I've sent you both a PM, envelope icon in the top right corner.

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Any updates Mr.gustav because you are not fixing neither addressing the issues??