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ROG Phone 2 No Power Not Charging Hard Brick

Ekiminam
Star II
Please tell us some basic information before asking for help:
Model Name: Phone ROG Phone II (ZS660KL)
Firmware Version:
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello. My phone suddenly died and has no signs of life. It wont charge and wont turn on even pressing the power button + volume button. It is not rooted nor flashed to global ROM since this my ROG Phone 2 is global version. I did not do any mods. I was just casually scrolling through my Facebook when this happened.
Has anyone experienced this? What fix did you or the service center make? Of course this had to happen 1 month after my warranty expired.
12 REPLIES 12

Ekiminam
Star II
kaji

@Titan_ASUS we got these problem any help?


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LOL. the admins and mods here dont have any clue. I think I read about 5 posts here with the same problem yet until now they dont have any answer.

ayham_d00100
Star II

hello did you find what is the problem and what is the solution   please i have the same issue😓😭

 

 

Hi @ayham_d00100 

 

We're so sorry to hear that you're facing this issue. Can you try to press the volume + power button for 10 secs to power it on?

 

If it won't power on, it could very well be a hardware issue that will require a call to the service center. 

 

We apologize for the inconvenience.