Please tell us some basic information before asking for help:
Model Name: Asus ROG phone 2
Firmware Version: QKQ1.190825.002.WW_Phone-17.0240.2012.65
Rooted or not: Not rooted.
Frequency of Occurrence: Very often
APP Name & APP Version (If your issue relates to the app): NIL
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Everytime I plug in my charger from the bottom port, the phone starts beeping and sends a notification which states that the temperature at the USB connector is too high. I even got a slight burn from it on my thumb when I removed the cable from the phone and touched the plugging piece. It even smelled like something burnt when I removed the charger and it definitely came from the bottom port itself. Now my phone doesn't charge anymore from the bottom port when I tried again
.
Model Name: Asus ROG phone 2
Firmware Version: QKQ1.190825.002.WW_Phone-17.0240.2012.65
Rooted or not: Not rooted.
Frequency of Occurrence: Very often
APP Name & APP Version (If your issue relates to the app): NIL
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Everytime I plug in my charger from the bottom port, the phone starts beeping and sends a notification which states that the temperature at the USB connector is too high. I even got a slight burn from it on my thumb when I removed the cable from the phone and touched the plugging piece. It even smelled like something burnt when I removed the charger and it definitely came from the bottom port itself. Now my phone doesn't charge anymore from the bottom port when I tried again
.
D34DL1F3If you smell something burning, it is probably best to go to Service Centre.Please tell us some basic information before asking for help:
- Model Name: Asus ROG phone 2
- Firmware Version: QKQ1.190825.002.WW_Phone-17.0240.2012.65
- Rooted or not: Not rooted.
- Frequency of Occurrence: Very often
- APP Name & APP Version (If your issue relates to the app): NIL
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Everytime I plug in my charger from the bottom port, the phone starts beeping and sends a notification which states that the temperature at the USB connector is too high. I even got a slight burn from it on my thumb when I removed the cable from the phone and touched the plugging piece. It even smelled like something burnt when I removed the charger and it definitely came from the bottom port itself. Now my phone doesn't charge anymore from the bottom port when I tried again
.
ROG phone 2 bottom charging port overheating.
You can still continue to charge using the side port (using the left adapter).
