ROG phone 2 bottom charging port overheating.

D34DL1F3D34DL1F3 Level 1
edited February 7 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG phone 2
  2. Firmware Version: QKQ1.190825.002.WW_Phone-17.0240.2012.65
  3. Rooted or not: Not rooted.
  4. Frequency of Occurrence: Very often
  5. APP Name & APP Version (If your issue relates to the app): NIL

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Everytime I plug in my charger from the bottom port, the phone starts beeping and sends a notification which states that the temperature at the USB connector is too high. I even got a slight burn from it on my thumb when I removed the cable from the phone and touched the plugging piece. It even smelled like something burnt when I removed the charger and it definitely came from the bottom port itself. Now my phone doesn't charge anymore from the bottom port when I tried again

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