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Multiple Issues in ROG phone 2 after 2 months usage

Apollofury
Rising Star II
Hi guys !
I got my ROG 2 among the first batch in India . It's currently running on android 9 , 1st October security patch ,kernel 4.14.83 .
some issues i am facing -

Screen freezes in the middle of gaming, especially while playing call of duty, the screen just freezes but i can still hear the audio and people chatting , i have to go back to home screen , clear the game from memory and restart it.
fingerprint scanner is really really slow , i have a 3.5 year lenovo phone whose finger print scanner is faster than ROG 2, second if an app has app lock and the screen times out when that app is open then the system UI crashes hen i open the phone lock using fingerprint scanner, i have to lock the screen and open again .
ear speaker crackles when on a phone call, this happens only when i am on a call, the speaker makes crackle noises .
The macro mode in the camera is probably one of the most difficult thing i have deal with in photography, it does not focus on the subject at all , i have struggle with various angles and distances to figure out when it wants to work.
Pocket mode is probably a useless feature on the phone as the phone has pocket dialed emergency services multiple times.
The screen brightness is a major issue , the lowest brightness setting can still act like a torch light in pitch dark places ( it's way too bright!) . The other strange thing i have noticed is when i step into direct sunlight the auto brightness sensor really struggles , the brightness incremental is so slow that i can basically see the brightness increases in sorta like step wise like flickering.
and last updates guys come on! i am not asking for android 10 but security updates or updates to fix simple bugs , anything at all ! one of my family member is using zenfone max M2 and it is running on December 5th update and i am using a premium phone released in 2019 that is running on android 9 october 1st update .
other than the above issues am really glad i bought this phone , it's a beast of phone and definitely a head turner in a crowd.
61 REPLIES 61

Anders_ASUS
Hall of Fame III
The call of duty issue really feels like the developers issue and not ASUS. If you google Call of Duty mobile battle royale freezing you will find threads in other manufacturer forums as well
Ok, now that I understand what is wrong with your macro, you can fix it by using the fix in this thread. Right after, you may test the focus slider again and it should work without any auto focus
rahulmehta942

Can any moderator have a look at the below video. The camera is losing focus when I try to click photo in pro mode with manual focus. It Does work If the object being focused is wide/large.

https://us.v-cdn.net/6031231/uploads/228/5WT5NVIVITK4.mp4


ROG Phone II Camera Loses Focus

Not applicable
also coming to proximity sensor the feature to take calls by directly placing to ear also doesn't work as good as it's shown, so please take a look at this also

abd_salam17
Star I
@Anders_ASUS I also can relate to issue no. 3.
I have an elite version, and it's quite hard to hear what the other person said.

rahulmehta942
Star III
ApolloFury

Hi guys !

I got my ROG 2 among the first batch in India . It's currently running on android 9 , 1st October security patch ,kernel 4.14.83 .

some issues i am facing -

  1. Screen freezes in the middle of gaming, especially while playing call of duty, the screen just freezes but i can still hear the audio and people chatting , i have to go back to home screen , clear the game from memory and restart it.
  2. fingerprint scanner is really really slow , i have a 3.5 year lenovo phone whose finger print scanner is faster than ROG 2, second if an app has app lock and the screen times out when that app is open then the system UI crashes hen i open the phone lock using fingerprint scanner, i have to lock the screen and open again .
  3. ear speaker crackles when on a phone call, this happens only when i am on a call, the speaker makes crackle noises .
  4. The macro mode in the camera is probably one of the most difficult thing i have deal with in photography, it does not focus on the subject at all , i have struggle with various angles and distances to figure out when it wants to work.
  5. Pocket mode is probably a useless feature on the phone as the phone has pocket dialed emergency services multiple times.
  6. The screen brightness is a major issue , the lowest brightness setting can still act like a torch light in pitch dark places ( it's way too bright!) . The other strange thing i have noticed is when i step into direct sunlight the auto brightness sensor really struggles , the brightness incremental is so slow that i can basically see the brightness increases in sorta like step wise like flickering.

and last updates guys come on! i am not asking for android 10 but security updates or updates to fix simple bugs , anything at all ! one of my family member is using zenfone max M2 and it is running on December 5th update and i am using a premium phone released in 2019 that is running on android 9 october 1st update .

other than the above issues am really glad i bought this phone , it's a beast of phone and definitely a head turner in a crowd.


Multiple Issues in ROG phone 2 after 2 months usage
@ApolloFury
4=> Have you enabled Pre-AF in Pro Mode settings? If Pre-AF is enabled then camera tries to focus automatically even in manual mode. ?
PS: You can see and change Pre-AF only when you set focus to auto in Pro Mode.

udyant
Star I
How can i change settings of proximity sensor in rog phone 2