Please tell us some basic information before asking for help:
- Model Name: Rog phone 2
- Firmware Version: Latest
- Rooted or not: not rooted
- Frequency of Occurrence: It happened last night on 1st Jan21
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
The sim 1 is refusing to switch on; I tried to put the sim in sim slot 2 to check if it was problem of sim card slot but it's not.
When I try to switch on this button, it flashes and goes back to setting screen and nothing happens. Only both network try to connect again but sim 1 is still in switch off mode.
Is there something stopping Sim 1 to getting on ?.
It is Airtel network. It was working fine until last night. Today, when I woke up I found that airtel didn't had network and it was sim which was refusing to switch on.
Help: Dual sim not working