Help: Dual sim not working

edited February 2021 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 2
  2. Firmware Version: Latest
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: It happened last night on 1st Jan21
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


The sim 1 is refusing to switch on; I tried to put the sim in sim slot 2 to check if it was problem of sim card slot but it's not.

When I try to switch on this button, it flashes and goes back to setting screen and nothing happens. Only both network try to connect again but sim 1 is still in switch off mode.

Is there something stopping Sim 1 to getting on ?.

It is Airtel network. It was working fine until last night. Today, when I woke up I found that airtel didn't had network and it was sim which was refusing to switch on.

Any advice?.


This discussion has been closed.