12-20-2019 06:13 PM - last edited on 01-16-2024 01:42 AM by ZenBot
12-25-2019 08:29 AM
sawankumar2012For me, mic volume is less for both normal and loud speaker call.@LP_ASUS I'm also facing the mic issue while taking in speaker mode. Other side person is not able to hear me properly. The problem is only on speaker call.
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12-26-2019 08:59 PM
12-27-2019 09:20 AM
12-27-2019 09:45 PM
02-05-2020 01:18 AM
LP_ASUSCaller on receiving end complains low sound. So I have to speak more louder than normal. I tested with sound recorder and it seems to be fine. So i guess, mic volume is low only during normal phone calls.I'll pass this along, but I really need more information guys.
For everyone with this issue, please make sure to have shared this info:
1) When did this issue start? With a new update, or from the beginning? What firmware are you on?
2) What carrier are you using?
3) Does this happen when you make AND receive calls? Does this happen on 3rd party apps like Line, whatsapp?
4) Is this present on speaker or the standard receiver?
So far, this is what I have:
Cannot hear caller, caller cannot hear me, 1910.64, Vodafone
Caller cannot hear me with speaker mode on
Caller cannot hear me, both normal receiver and speakerphone are affected
This doesn't sound like a volume issue, there is something else going on if your Voice recordings sound normal. The more complete information you can provide the faster our team can find the root of the issue.
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