Bluetooth causing major glitches in other applications / features

[ImShrey]

Please tell us some basic information before asking for help:
Model Name: Rog 2 8/128 Indian
Firmware Version: latest, .27 (July)
Rooted or not: not
Frequency of Occurrence: moderately high
APP Name & APP Version (If your issue relates to the app): whatsapp calls, google assistant, system audio and Skype
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
@Anders_ASUS , as per the system language bug, where in I select language other than English US and while Bluetooth device is connected, goto developer options, settings force close. I had reported this bug, which was subsequently fixed.

But after that there are strange glitches whenever I'm connected blutooth device,
1) some times when I receive or make a whatsapp call , audio or video, after 0.02 sec mark whole app gets frozen on 3rd second. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. Happens 5-6/10 times, when connected to Bluetooth device. (Earphones)
2) sometimes, google assistant won't detect any audio from my. Bluetooth headset's mike, (headset is perfectly fine)
3) sometime when I get skype call, person at the other end won't be able to hear my audio unless i switch out of bluetooth mode to earpiece or speaker mode. (I'm able him, but not vice-versa)(checked on multiple headsets, same issue)
4) sometimes when I connect to bluetooth, there is no audio, video keeps playing, no matter what is volume level, bluetooth device won't output any audio, trying connect-disconnect won't work even. i had to restart the phone to get it work again.
Please look in to these, as they are not persistent, they are random, It can be hard reproduce, but give it a try. I'm ready to share the log.

Had similar issues been reported by others people before?

[aljay]

While using bluetooth galaxy earbuds+ will disconnect from wifi connectivity.

[tabletnovran]

Please tell us some basic information before asking for help:
Model Name: Rog 2 8/128 Indonesia
Firmware Version: latest, .49 (oktober)
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): whatsapp calls, game like mobile legend team voice chat
I have the same issue especially number 1
when I receive or make a whatsapp call , audio or video call, after a few second whole app gets frozen. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. this issue happen always when connected to Bluetooth earphone. I try to whatsapp call my other smartphone with my rog to see what happen, the other try to reconnect call before my rog get freeze, if my rog press off bluetooth when the other smartphone "reconnect" freeze didn't happen
when I activate team voice chat in game, especially mobile legend, my bluetooth earphone mic are not active
I use eggel liberty buds earphone
hopefully this issues can fixed/resolved, sorry for my bad english, thanks

[ImShrey]

tabletnovran

Please tell us some basic information before asking for help:

1. Model Name: Rog 2 8/128 Indonesia
2. Firmware Version: latest, .49 (oktober)
3. Rooted or not: not
4. Frequency of Occurrence: always
5. APP Name & APP Version (If your issue relates to the app): whatsapp calls, game like mobile legend team voice chat

I have the same issue especially number 1

when I receive or make a whatsapp call , audio or video call, after a few second whole app gets frozen. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. this issue happen always when connected to Bluetooth earphone. I try to whatsapp call my other smartphone with my rog to see what happen, the other try to reconnect call before my rog get freeze, if my rog press off bluetooth when the other smartphone "reconnect" freeze didn't happen

when I activate team voice chat in game, especially mobile legend, my bluetooth earphone mic are not active

I use eggel liberty buds earphone

hopefully this issues can fixed/resolved, sorry for my bad english, thanks

View post

@Anders_ASUS have a look at this one, similar symptoms. I don't play game mostly but I do remember similar thing with pubg but back then I thought it's just a glitch, but could very well be the Connected issue.

[Anders_ASUS]

tabletnovran

Please tell us some basic information before asking for help:

1. Model Name: Rog 2 8/128 Indonesia
2. Firmware Version: latest, .49 (oktober)
3. Rooted or not: not
4. Frequency of Occurrence: always
5. APP Name & APP Version (If your issue relates to the app): whatsapp calls, game like mobile legend team voice chat

I have the same issue especially number 1

when I receive or make a whatsapp call , audio or video call, after a few second whole app gets frozen. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. this issue happen always when connected to Bluetooth earphone. I try to whatsapp call my other smartphone with my rog to see what happen, the other try to reconnect call before my rog get freeze, if my rog press off bluetooth when the other smartphone "reconnect" freeze didn't happen

when I activate team voice chat in game, especially mobile legend, my bluetooth earphone mic are not active

I use eggel liberty buds earphone

hopefully this issues can fixed/resolved, sorry for my bad english, thanks

View post

I've sent you a PM

[Anders_ASUS]

shreyashshah16

https://zentalk.asus.com/en/discussion/comment/123257#Comment_123257

@Anders_ASUS have a look at this one, similar symptoms. I don't play game mostly but I do remember similar thing with pubg but back then I thought it's just a glitch, but could very well be the Connected issue.

View post

It took a while but now our devs have finally confirmed that this will be fixed in a future FOTA. Thank you for your help!