This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Bluetooth causing major glitches in other applications / features

ImShrey
Rising Star II
Please tell us some basic information before asking for help:
Model Name: Rog 2 8/128 Indian
Firmware Version: latest, .27 (July)
Rooted or not: not
Frequency of Occurrence: moderately high
APP Name & APP Version (If your issue relates to the app): whatsapp calls, google assistant, system audio and Skype
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
@Anders_ASUS , as per the system language bug, where in I select language other than English US and while Bluetooth device is connected, goto developer options, settings force close. I had reported this bug, which was subsequently fixed.

But after that there are strange glitches whenever I'm connected blutooth device,
1) some times when I receive or make a whatsapp call , audio or video, after 0.02 sec mark whole app gets frozen on 3rd second. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. Happens 5-6/10 times, when connected to Bluetooth device. (Earphones)
2) sometimes, google assistant won't detect any audio from my. Bluetooth headset's mike, (headset is perfectly fine)
3) sometime when I get skype call, person at the other end won't be able to hear my audio unless i switch out of bluetooth mode to earpiece or speaker mode. (I'm able him, but not vice-versa)(checked on multiple headsets, same issue)
4) sometimes when I connect to bluetooth, there is no audio, video keeps playing, no matter what is volume level, bluetooth device won't output any audio, trying connect-disconnect won't work even. i had to restart the phone to get it work again.
Please look in to these, as they are not persistent, they are random, It can be hard reproduce, but give it a try. I'm ready to share the log.

Had similar issues been reported by others people before?
14 REPLIES 14

ImShrey
Rising Star II
@ARP_ASUS any update? Did you get time to replicate?

ZT-34ba278d
Star III
My first experience with Rog Phone and feeling depressed with bluetooth connectivity drops and no one lis listening to our issue from customer service.
Tried connecting different bluetooth earphones but with same issue, really annoying and feeling bad for this purchase.
I think it is better to switch to another phone for daily driver, because they are just selling hardware without taking care of software bugs.

Anders_ASUS
Hall of Fame III
alidaher409@gmail.com

My first experience with Rog Phone and feeling depressed with bluetooth connectivity drops and no one lis listening to our issue from customer service.

Tried connecting different bluetooth earphones but with same issue, really annoying and feeling bad for this purchase.

I think it is better to switch to another phone for daily driver, because they are just selling hardware without taking care of software bugs.


View post
I will send you a PM with instructions on how to log your device

ZT-34ba278d
Star III
screenshot-20200917-183757086.jpg
I am not able to install why?
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/113026#Comment_113026

I will send you a PM with instructions on how to log your device


View post

Anders_ASUS
Hall of Fame III
alidaher409@gmail.com

screenshot-20200917-183757086.jpg

I am not able to install why?

https://zentalk.asus.com/en/discussion/comment/114161#Comment_114161


View post
Why don't you reply in the PM?
Since the app didn't install, I need to ask if you have a ROG Phone II?