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black screen while using R2 in 120hz and charger in

shubham1996
Star II
Please tell us some basic information before asking for help:
Model Name: Rog 2
Firmware Version: Android 10 latest stable
Rooted or not: non rooted
Frequency of Occurrence: every time
whenever i plug in charger and use my rog 2 on 120hz refresh rate then screen gets off but everything works. when j press power button to wake the screen then it wake for a mili second and goes off again and again, by removing the charger fix the issue. there is no issue when i use it on 60hz or 90hz. any solution?
2 REPLIES 2

sauravshanbhogu
Rising Star II
Get it to service center for mother board replacement .it will be free if phone is under warranty.

ARP_ASUS
Community Legend II
Hi,
Hi, sorry to hear about this.
You can try factory resetting your phone once, if it doesn't help.
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india