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Air Trigger issue

nightsilvance
Star III
Experiencing some issue with my right air trigger. Button press is sometimes unresponsive and intermittent. Notice it after the latest firmware update. Sometimes the button press would "flicker" when I'm holding it down. Want to know if it's a software bug or hardware issue. Hopefully someone can enlighten me.
314 REPLIES 314

iFleemco
Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/38786#Comment_38786

@julienvd93 is exactly right, this is a hardware issue and you'll need to visit a service center to resolve it. I'm not 100% sure what the problem is, but your warranty will cover it.


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im not gonna agree with hardware issue, this phone are really new! if i going to service center, they are gonna confused what to fix and they gonna say it doesn't have any problem.

khadarotp
Star I
iFleemco

https://zentalk.asus.com/en/discussion/comment/38934#Comment_38934

no, the sensitivity Booster is turn off


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I don't have that option

LP_ASUS
Community Legend I
iFleemco

https://zentalk.asus.com/en/discussion/comment/38933#Comment_38933

im not gonna agree with hardware issue, this phone are really new! if i going to service center, they are gonna confused what to fix and they gonna say it doesn't have any problem.


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Look earlier on in the thread for @bunnyfastard 's posts. It was a motherboard issue and the service center knew how to fix it. The newness of the phone isn't relevant, apparently we made a mistake during production on your unit.

gonzaaa_92
Rising Star II
I'm having the same issue. Don't know if this happened because of the latest firmware since I started to use them after I updated my phone. I guess it's a software issue since a lot of poeple didn't face this issue before updating their phones.

nholie5
Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/37026#Comment_37026

Did you have this function enabled?

NTVRTIV4BVSK.jpg

If you toggle Sensitivity Booster, does that effect your Air Trigger problem?


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yes enabled