a month ago - last edited a month ago
I followed up with @Mattias_ASUS regarding overheating issue on A14. Apparently, the dev team didn't find anything unusual, ironically. I attached a picture of our conversation. I tried everything I could to get us a fix but it turned out as sth that I didn't see coming at all.
❌❌Edited : ❌❌
One of the users is a developer . @snowdance
He found and circled the temperature for whomever it may concern ! After sending logs for many times , devs still don't accept it and say they haven't found anything ! Impossible ! Why are they pretending like it's nothing and it's not there?????
Have look at these pictures below.
Correct me if I'm wrong , but how many times do we have to send our logs and get ignored by dev team ? Not acceptable.
@Mattias_ASUS @Falcon_ASUS @Titan_ASUS
As a customer who paid a lot for a premium phone , I deserve an answer here. Reply !
❌ ❌ Edited ❌ ❌ ❌
Mattias has just sent me a messaged and he said : " The team is not done checking logs, the log from snowdance is being worked on.I will update when I get more information."
❌Users that haven't still sent their logs please do as it might help them to fix the issues soon.
a month ago
What are they trying to achieve here !!! Why ???
a month ago
I don't know but if they continue like this, I won't buy any other Asus thing again.
a month ago
Not buying ain't gonna solve the issues we're having with our phones. We have to do sth man!
4 weeks ago - last edited 4 weeks ago
I'm playing HOK MOBA Game for 30min, the temperature show kept at 39 degree C, with maximum graphics and fps.
When charging it does feel a bit hot but it looks fine to me.
Btw how to extract log?