07-02-2025 10:19 AM
Dear Asus Team,
After the latest V111 update, many ROG Phone 8 Pro users are experiencing severe battery drain and overheating issues, even when using the external cooling system.
This problem cannot be resolved by performing a factory reset or through the available optimization settings. We are aware that in the Chinese version, updates V118 and V120 have already been released, but these only address minor gaming bugs and do not fix the critical battery drain or overheating problems.
👉 We urgently need to know:
:warning: Many users are affected, and we are desperately waiting for an official and effective solution. This is a premium device, and we expect premium-level support.
Please, we kindly ask for a prompt response. @Titan_ASUS @Admin @keren_ASUS
07-02-2025 10:37 AM
Did you notice the old firmware versions are available here and here for pro ?
Click "Show all" and you will find " Version WW-34.1420.1420.500" from January.
Carefully read "Steps of Update"!
07-02-2025 11:04 AM
I don't know if you don't know how to read or don't read well, but it is specified with ** the following ; To enhance security, downgrading to a previous software version will not be possible after this update.
07-02-2025 12:44 PM
Are you sure is not a problem caused by the ambient temperature? (all phones have problems at summer)
Do you have apps which do the same thing?
Are you sure the charger or the cable work correctly?
07-02-2025 02:03 PM
I don't know if you don't know how to read or don't read