03-20-2024 06:59 PM
My phone is on the latest firmware .325
Its stuck rebooting everytime i have WiFi and Mobile Data on. Once these two are on the phone stays rebooting. Once i turn them off the phone boots normally. I can't use internet at all on the phone if i turn any of them on the phone crashing on goes in a bootloop and keeps on rebooting! I just got this phone and i was so excited about it no im really aggravated. I spent a $1000 from Asus official website and got the US version so i have no issues but i ended up with a phone that i cannot use. Please help with this issue its urgent.
03-22-2024 09:21 AM
Agreed, ATT with ROG Phone 8 Pro. same issue. went to ATT store and they couldnt do anything either.
03-22-2024 10:11 AM
Hey @Anonymous and any other ROG owner reading this. We're also experiencing the same issues over in the Zenfone 9 AND 10 world, ATT users only.
03-22-2024 11:06 AM
I know i posted this earlier but I'm going to repeat it for visibility.
I got hit with the boot loops problem twice - once the day after I activated my phone and again about a day after factory resetting it. The second time, rather than factory resetting, I used the forced boot method outlined in this thread. I held down volume down key and the power key together during the boot loop and I kept them held down for about a minute - causing the phone to reboot several times in quick succession. When I let go, the phone rebooted normally and worked fine. The boot loop stopped. I was even able to normally reboot it earlier today.
03-22-2024 11:55 AM
My Rog 6 and my Rog 7 are experiencing the same thing. I have factory wiped both. They work for a bit then start the rebooting issue again.
ATT is the carrier.
I have to use the Boot loader menu to factory reset them to get them working again.
03-25-2024 06:37 AM
This is exactly what happened to me. Mine started doing this out of the blue at like 6am on Thursday, March 21, 2024. I factory reset it at around 9am that same day. It worked fine for about 2 days and then at around 11PM EST on March 24, 2024, it just randomly went into bootloop while it was just sitting on my desk. I had not used it or touched it or anything, it just went into the loop.
The usual suspects are present:
ROG 6 (the Diablo one, if that makes a difference)
Carrier is AT&T
Comes on fine with the sim taken out
Have had it for less than a year but experienced precisely zero issues with it until Android 14, after that my 5G stopped working and then this started happening.