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whatapp not working

Victory009
Star I

hej Asus team,

On Friday i have update my phone from that time my whatsapp not working. please do needful as soon as possible.

it automatic getting stop and getting pop-up saying whatsapp stopped.

screenshot attached.

1 ACCEPTED SOLUTION

Accepted Solutions

Titan_ASUS
Community Manager
Community Manager

@Victory009   @chokie 

Hi, we will fix this issue on next FOTA and sorry for causing your inconvenience. For short-term solution, please follow steps below to have a prompt solution.

1. Download the APK from either link 1 or link 2.

2. Install the APK (referring to the video "SOP for installation").

3. Reboot phone and check if issue resolved.

View solution in original post

3 REPLIES 3

chokie
Star I

I've the same problem. After the last update whatsapp crash everytime.

 

trying call service center but no chance..if u find solution please message me

Titan_ASUS
Community Manager
Community Manager

@Victory009   @chokie 

Hi, we will fix this issue on next FOTA and sorry for causing your inconvenience. For short-term solution, please follow steps below to have a prompt solution.

1. Download the APK from either link 1 or link 2.

2. Install the APK (referring to the video "SOP for installation").

3. Reboot phone and check if issue resolved.