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Unable to set up Gpay.

Soccerburn55
Star II

I just got my ROG 7 ultimate and when going through to set up Gpay. I get a message stating that my phone does not meet security standards. It says it may be rooted or running uncertified software. There was an update when I turned on my phone the first time. Not sure if the update did something with Gpay.

8 REPLIES 8

Soccerburn55
Star II

I ran the log process and when I opened up Google pay it still gave me the message above about uncertified software. While still in the log process it allowed me to add my cards to Google pay. So the issue has been resolved but I am unsure what specifically fixed the issue. There was an just an update to wallet and pay so I am unsure if this could attribute to fixing the issue. Either way my issue has been resolved.

Titan_ASUS
Community Manager
Community Manager

@Soccerburn55 

Thanks for your reply. We are also curious about this issue and would like to know if any idea you could provide for us to track, e.g. this issue occurs on specific credit card, or all cards on your Google account? Or, did you do update Google Wallet or Google service from Google Play? Thank you for any possible clue.

It was all cards. And there was an update for wallet and Gpay. But I did try to add a card after those were updated and it still gave me the uncertified software message. It was only after I entered into the log process that it allowed me add that cards.

ZenBot
Community Manager
Community Manager
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