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ROG phone 7 power button issue.

manuvipin
Star II

My phone's power button malfunctions frequently. Most of the time it takes multiple button presses to turn off/on the screen or lock the screen. Power button menu doesn't come up sometimes after the long press. Double tap on home screen function works well for locking and unlocking. Noticed this started happenning after a software update( I guess).

Tried switching on and off the shortcuts and SOS, almost all settings related to power button have been tried.

Anyone with ideas to solve this issue? Thanks in advance. 

10 REPLIES 10

Hello @manuvipin 

You can always try to reset all settings to see if it helps, you can do this by going to Settings > System > Reset options > Reset all settings.

If this doesn't help then I would recommend doing the Erase all data (factory reset) option, as this eliminates the chance of it being a software issue.
If now that doesn't help then I would recommend you to reach out to a Service Center as it might be a physical issue with the button.
https://www.asus.com/support/service-center-location/

Thank you for the tip. I'll try with reset first. 

tirthshah19
Star I

I have the same problem going on with my phone after the update recently I did the power button malfunctions and suddenly starts with the SOS shortcut 

I thought that it would be because of charging the phone or phone falling from my bed but turns out that's not problem the power button has some glitches or malfunction after the update 

My screen protection is broking more easily after the brand new update.

SnowFuhrer
Star III

On the new update I used my cooler but the fan now turns backwards and heats the phone