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ROG Phone 7 battery goes from 43% to 0% and shuts off instantly

renra
Star I

This is the third time it happened in the last week -- I've been using my phone, and the moment the battery hit 43% it just instantly goes to 0% and says Shutting Down. I was wondering if anyone had a similar experience and is able to help?

I had the phone for less than a year, and I have about 25 days of warranty left if anything.

1 REPLY 1

MaceDraconik
Star III

this could either be a faulty hardware or just a terribly, terribly calibrated one. after the phone has shut down, what happens if you go into the recovery mode? are you still able to access it?