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Game ginie

ric3
Rising Star II

Hello everyone, has anyone here recently experienced the Genie game not working or the app continuously crashing? Even when playing, the Genie game feature doesn’t appear?

89 REPLIES 89

Mattias_ASUS
Moderator
Moderator

To everyone still having problems, we are working on a fix and you can apply a quick fix by following these instructions:

Troubleshooting Steps:

  1. Check Network Connection:  

   Ensure your device is connected to the internet.  

  1. Access Settings:  

   Open your device's settings and navigate to "Apps & Notifications."  

  1. View All Apps:  

   Under the "Recently opened apps" section, select "See all apps."  

  1. Show System Processes:  

   Tap the menu icon in the top-right corner and enable "Show system"  

  1. Locate Game Genie:  

   Find and select "Game Genie" from the app list.  

  1. Clear Storage:  

   Go to "Storage & Cache" and tap "Clear storage."  

  1. Advanced Feature Settings:  

   Return to Settings and navigate to "Advanced" > "Game Genie." Ensure that notification permissions are enabled.  

  1. Restart Your Device:  

   After completing the steps above, restart your device.  

  1. Verify the Fix:  

   Once restarted, go to Settings > Advanced Features > Game Genie. Tap "Manage Game List" to ensure the game list is displayed correctly.

Здравствуйте , сделал всё по порядку , в приложении Game Genie  пишется Снова произошёл сбой , asus rog 7  аутригеры и в целом меню не открывается 

Savior!! It worked!!

Screenshot_20241212-163505_Armoury_Crate.jpg

 вот как то так 

@Дарк  Please try pressing the X to close the app and follow the steps I wrote, then it should work.