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Game ginie

ric3
Rising Star I

Hello everyone, has anyone here recently experienced the Genie game not working or the app continuously crashing? Even when playing, the Genie game feature doesn’t appear?

89 REPLIES 89

Mattias_ASUS
Moderator
Moderator

To everyone still having problems, we are working on a fix and you can apply a quick fix by following these instructions:

Troubleshooting Steps:

  1. Check Network Connection:  

   Ensure your device is connected to the internet.  

  1. Access Settings:  

   Open your device's settings and navigate to "Apps & Notifications."  

  1. View All Apps:  

   Under the "Recently opened apps" section, select "See all apps."  

  1. Show System Processes:  

   Tap the menu icon in the top-right corner and enable "Show system"  

  1. Locate Game Genie:  

   Find and select "Game Genie" from the app list.  

  1. Clear Storage:  

   Go to "Storage & Cache" and tap "Clear storage."  

  1. Advanced Feature Settings:  

   Return to Settings and navigate to "Advanced" > "Game Genie." Ensure that notification permissions are enabled.  

  1. Restart Your Device:  

   After completing the steps above, restart your device.  

  1. Verify the Fix:  

   Once restarted, go to Settings > Advanced Features > Game Genie. Tap "Manage Game List" to ensure the game list is displayed correctly.

Здравствуйте , сделал всё по порядку , в приложении Game Genie  пишется Снова произошёл сбой , asus rog 7  аутригеры и в целом меню не открывается 

Savior!! It worked!!

Screenshot_20241212-163505_Armoury_Crate.jpg

 вот как то так 

@Дарк  Please try pressing the X to close the app and follow the steps I wrote, then it should work.