cancel
Showing results for 
Search instead for 
Did you mean: 

Dual band wifi & hyperfusion option

Disappointed_us
Star III

Dual band wifi totally causing trouble to me, it can't even stable the connection but keep losing wifi connection. 

Same goes to hyperfusion , it did cost a lot my mobile data but not stable my connection.

After remove those feature, my device more smooth than using those feature 

Please look into it WW_33.0820.0810.241

 

6 REPLIES 6

Mattias_ASUS
Moderator
Moderator

Hi! 
Thanks for the info, will send it to the devs so they can look into it.

Mattias_ASUS
Moderator
Moderator

Hi @Disappointed_us 
The devs ask if you could provide a log recreating the issue so that they can analyze it.
I'm writing the instructions down below and feel free to send me a pm with the link when you are done.
************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “Wi-Fi ”
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

kmcmurtrie
Star III

Turn them off.

Dual WiFi doesn't always work from a technical point of view.   You can end up with two MAC addresses for one IP address, which can't route, so it stalls.  Some WiFi 6 access points make it work as long as the two connections are on that one access point.  You're back to stalling if you're ever hitting two access points at once.

Hyperfusion has the opposite problem.  There are two IP addresses and connections can't hop to the other after they're established.  It makes it less reliable.   A workaround is to use full-tunnel VPN over UDP so you have a more stable virtual connection.  It will stall when it switches networks but not drop.

I only use these features + Wireguard when I'm on remote vacation and all the network connectivity is awful.  Stalling is better than nothing.